Our New Fraud Detection System
As part of our continuing effort to bring the best technology and service to our members, we at Reno City Employees Federal Credit Union are upgrading our Fraud Detection and Notification System. The new system will provide more immediate attention to notify our members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help our members review transactions and confirm their spending activity on Debit Cards.
If you receive a notification call from our automated assistant, whom we have nicknamed “Jill”, please work with her to answer questions regarding recent card activity. Please also be aware that our Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week should you need assistance from a live agent.
If suspicious transactions are identified as fraudulent, calls will be transferred to our outstanding member support team as Card Member Security to help you take the necessary precautions to protect your cards and related accounts. If the recent activity is legitimate, members will be able to close the case with the phone attendant using their touch tone phone.
Thank you for your support through this upgrade and, as always, thank you for being a member of Reno City Employees Federal Credit Union.
Minimum Account Balance
For all Draft Accounts, the account balance must be kept at a minimum of $100.00 or more to avoid monthly charges. If you fall below $100.00, there will be a $5.00 Minimum Account Fee assessed for that month.
Please note the new TruStage Insurance agency
links on the bottom right side of this page.
The top link is for AD&D Insurance which as valued members of our credit union, we offer to you at NO cost to you for $1000. The bottom link is for a quote for auto and home insurance.
Of course we do not know if these insurance options will benefit you, however, as life is you never know unless you try!! Upon your research into it, please give us a call or email us on our website, as your feedback is greatly respected and appreciated.
Valued Members ... PLEASE contact our office at (775) 334-2038 to ensure that we have your correct ADDRESS and that ALL of your other information is updated as well.
Did you know whenever you use your debit card as a
“credit card” purchase, you are helping the credit
union earn income…..at NO COST to you?
An RCEFCU "Smart Option Student Loan®" by Sallie Mae® is an ideal solution to help bridge that gap between federal loans and the cost of your education expenses. For more information, click here.
Check out our current
Specials and Auction Items
The Credit Union will work with any laid off workers
from the City of Reno if you have an existing loan
and are having difficulty making payments.
You now have the option of skipping a loan payment.
If you need cash for Christmas, you can skip your December loan payment!
Phone - (775) 334-2038
Phone - (775) 334-2039
Fax - (775) 334-2440
Manager / CEO
Linda Albion Galeoto
Assistant CEO /
Monday - Friday
7:30 AM to 2:00 PM
386 Holcomb Avenue
Reno, NV 89502
Monday through Friday
7:30 am until 2:00 pm
800-754-4128 after hours
Since 1952, the Reno City Employees Federal Credit Union has been offering savings and loan services to our members.
Our membership is open to employees and retirees of the City of Reno, the Reno Housing Authority, and the Airport Authority, as well as their immediate families. For a detailed list of membership qualifications and instructions for joining RCEFCU... click here.
Our mission is to encourage regular savings and to use those savings in order to offer loans to our members that are below bank rates for similar loans. We also strive to invest in our community.
Our members elect the officers of the credit union and any member can run for office.